Resume
Professional Summary
Principal Salesforce architect and engineering leader with 12+ years building enterprise platforms across healthcare, financial services, utilities, and technology. Led architecture and delivery for environments serving 5,000+ internal users and 200,000+ external community users. I pair hands-on Salesforce engineering with platform governance, CI/CD, integration strategy, and team leadership—turning complex programs into systems that teams can operate and extend.
Core Competencies
Enterprise Salesforce architecture · Service Cloud and Experience Cloud · Apex and Lightning Web Components · API and integration design · DevOps and CI/CD · Platform governance · Security and regulated delivery · Engineering leadership · Stakeholder alignment
Professional Experience
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• Lead architecture and development of enterprise Salesforce solutions supporting mission-critical business operations.
• Design scalable Apex, Lightning Web Component, integration, and automation frameworks across multiple Salesforce clouds.
• Establish engineering standards, code review practices, and CI/CD processes that improve deployment reliability and maintainability.
• Partner with business stakeholders, architects, and engineering teams to translate strategic objectives into technical solutions.
• Drive adoption of AI-assisted development practices, including automatic pull-request reviews, codebase indexing, and quality telemetry.
• Provide technical leadership and mentorship for engineers across complex cross-functional initiatives.
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• Led an organization of 45+ Salesforce developers, architects, administrators, and DevOps engineers supporting enterprise platforms utilized by more than 5,000 internal users and 200,000+ community users.
• Owned Salesforce architecture governance, development standards, release management, security controls, and long-term platform strategy.
• Designed and implemented enterprise DevOps practices including branching strategies, automated validation, peer review standards, CI/CD pipelines, and release governance processes.
• Established and chaired the Salesforce Architecture Review Board, ensuring scalability, maintainability, security, and architectural consistency across Salesforce initiatives.
• Managed strategic vendor relationships and Salesforce consulting partnerships, ensuring alignment with business priorities and platform standards.
• Created and launched the Talent Lab program to recruit, train, and develop future Salesforce engineering talent.
• Directed hiring, budgeting, workforce planning, and performance management for a 45+ person engineering organization.
• Championed modern engineering practices that improved delivery quality, strengthened governance, and accelerated release velocity.
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• Led Salesforce engineering teams delivering large-scale implementations across FinTech, MedTech, and other regulated industries.
• Designed and implemented business-critical Salesforce solutions for diverse enterprise clients.
• Modernized development and DevOps processes to improve delivery speed, quality, and operational efficiency.
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• Led Salesforce engineering efforts across the full software development lifecycle for critical financial services initiatives.
• Architected and delivered Salesforce-based onboarding solutions supporting expansion of the Zelle network across participating financial institutions.
• Designed scalable integrations and automation frameworks enabling rapid onboarding of banking partners while maintaining security and compliance requirements.
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• Developed merchant acquisition, servicing, risk, fraud, and compliance solutions across multiple Salesforce environments.
• Engineered enterprise integrations between Salesforce and internal business systems, improving operational efficiency and data consistency.
• Modernized legacy implementations and accelerated Lightning platform adoption through improved development and deployment practices.
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• Designed custom Visualforce and Apex solutions to automate sales and operational workflows.
• Developed Lightning-powered mobile experiences supporting sales organizations.
• Led workflow automation initiatives streamlining sales-to-service transitions and operational processes.
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• Managed data integrity, reporting analytics, and lead generation initiatives.
• Supported Data Loader operations and business reporting optimization.
EDUCATION
Glendale Community College – Computer Science Coursework
Desert Mountain High School – High School Diploma
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